Experience
Network Administrator
Health And Safety Institute | Feb 2023 – Present
- Managed SaaS tools (Okta, Google Workspace, Jamf Pro, Slack, Office 365).
- Supported global users across time zones (AU, NZ, US, MX).
- Applied SOX/ITGC compliance controls and resolved escalated incidents.
Systems Officer
NSW Education Standards Authority | Aug 2022 – Feb 2023
- Engineered and managed Microsoft 365, Intune, SharePoint, and Teams.
- Configured GPOs, enforced MFA, managed backups with Veeam.
- Automated tasks with PowerShell, maintained compliance standards.
Business Technology Analyst
Teachers Health Fund | Nov 2021 – Jul 2022
- Supported POS systems and cloud storefronts (Shopify, WooCommerce, etc.).
- Handled UAT testing, rollout, and training sessions.
- Integrated third-party logistics and marketplace APIs.